Phone: +254 745 322538 Email: coolmassrefrigeration@yahoo.com
Get In Touch
We have a team that is ready to receive your questions and orders. Call us, Email us, or Send a WhatsApp Message.
You can also visit us.
+254 745 322538
You can call us directly to make an enquiry or order.
+254 745 322538
Send a WhatsApp Message with your inquiry on any of our products. Click the WhatsApp Icon
coolmassrefrigeration@yahoo.com
Please send us an Email Message with your inquiry on any of our products.
Visit our store
Mwea house, Kirinyaga lane
Frequently Asked Questions
How can I place an order on your website?
Check the product from the products page. Call us for an inquiry. Click HERE to make a call.
What payment methods do you accept?
We accept a variety of payment methods, including Cash, Bank transfer, M-Pesa Till, and Cheque deposits.
Do you offer international shipping?
Yes, we do offer international shipping! Orders shipped outside Kenya will attract an additional shipping fee, which varies depending on the destination and shipping method selected. Our team will provide you with the most cost-effective and reliable shipping options upon checkout.
How can I track the status of my order?
After completing your purchase, you will receive a unique order number via email or SMS. You can use this order number to track the status of your order. Our team is always ready to assist you with real-time updates on your order status.
How do I contact your customer team?
You can reach our customer support team through any of the following ways:
Call or WhatsApp: +254 745 322538
Visit us: New Mwea House, Kirinyaga Lane, Nairobi
We’re always happy to assist you!